Our Values
We live by this Code of Values
Treating every home with care, respect, and professionalism. Our commitment to integrity, excellence, and customersatisfaction drives everything we do. At Creepy Critters Pest Control, your trust means everything to us!
- Treating our customers and fellow employees as we would like to be treated
- Listening to our customers and employees with the intent to understand what is being said and knowledge that what they have to say is very important to us.
- Responding to the customer in a timely and on time fashion
- Speaking with the customer and fellow employees calmly and respectfully, without profanity or sarcasm
- Acknowledging everyone as right from their own perspective
- Making only commitments that we are willing, able and indent to keep
- Communicating any potentially broken commitments at the first appreciate opportunity to all customers and employees concerns
- Looking to the system for all possible solutions to solve the customer’s problems
- Operating in a responsible manner “above the line”
- Communicating honestly and with purpose to our customers
- Asking clarifying questions if we disagree or do not understand
- Never saying anything about our customers or to other employees that we would not say to him or her
- Having fun and listen always to our customers!
- Continuously striving to maximize internal and external customer loyalty
- Making our best effort to understand and appreciate the customer’s needs in every situation
